Introduction to e-invoice

Referring to e-Invoice | LHDN, we are fully committed to comply to e-invoicing currently being implemented by the Government in stages.

How do you self-retrieve your e-invoice?

Effective 1 Aug 2024, if you are an existing customer holding a normal invoice/receipt from Genting Malaysia Berhad, First World Hotels & Resorts Sdn Bhd and/or Genting Utilities & Services Sdn Bhd, and you would like to also request for an Inland Revenue Board Malaysia ("IRBM") validated electronic invoice (e-Invoice), please proceed to our eInvoicing Customer Self-Service Portal.

Before proceeding make sure you have these information on hand:

1. The request for e-Invoice via the eInvoicing Customer Self-Service Portal must be made in the same month as per the issuance date shown of the Normal Invoice/Receipt. Late requests will not be processed.
2. You must have on hand an existing physical invoice/receipt. Without this document, any request via the eInvoicing Customer Self-Service Portal is unable to be validated and thus cannot be processed.

If you have any other query, please fill up the enquiry form here.

For car park e-invoice, and you have paid via Cashless Parking, you may contact us via email at eInvoice.fin.carpark@rwgenting.com.

The following are examples of invoices for your reference.

A) Hotel room

B) Food and beverages

C) Theme park

D) Show and concert